EMS portrait for smart-me AG
- Company
- smart-me AG
- Company headquarters
- Rotkreuz, Switzerland
- Energy management system (EMS)
- smart-me
- Website
- https://web.smart-me.com/
With the smart-me energy management system, all energy data for a property can be recorded digitally and in real time. The data is securely transferred to the smart-me cloud and can be conveniently managed in the web portal – ideal for apartment buildings, ZEVs, or commercial units and for all energy sources.
Set individual rates for electricity, heat, or water and, if desired, create virtual rates, e.g., for solar or battery power. This enables flexible, fair, and transparent energy billing—e.g., in combination with self-consumption (ZEV), for multi-energy according to VEWA, and for e-charging stations.
General information
| Main application | HEMS (Home Energy Management System) |
| main target group |
|
| secondary target group |
|
| Utility service | electricity, heating, water, gas |
| Do Swiss customers belong to your target group? | Yes, they belong to our main target group |
| Other target groups | ZEV (v)ZEV |
Functions for real estate
-
Measurements
MultitenancyMeasurements for billing -
Visualisation & Monitoring
Monitoring and operational supervision, Incident managementDemonstrating the potential financial savings for end customersMeasurement data processing (Reporting, Data disaggregation, Analysis of energy flows)PV performance evaluationVisualizations (building level or apartment level) -
Control systems
Self-consumption optimization on junction boxSelf-consumption optimization by energy communitiesFlexible prioritization of consumersReceiving ripple control signalsE-mobility dynamic load managementE-mobilty Demand-based charging management (Prioritization)Active battery managementDynamic feed-in regulationControl of consumers using dynamic tariffsRetrieval flexibilitiesE-mobility V2HWeather forecasting -
Services
VEWA conform billingZEV billingCollectionDirect marketing -
Certificates
Minergie monitoringSmartGridreadyMETAS certification -
Additional functions
Insight into historical and live energy consumption data (StromVV, Art. 8a)
Offer for utilities
-
Operation
Application in single- & multi-family housesPortfolio overviewMultitenancyIncident managementAuthorization management -
Market needs
E-Mobility billingElectricity tariffs -
Grid needs
Ripple control system replacementReactive current detectionPeak shavingLoad shiftingE-mobility V2GFlexibility aggregation
Specifications
| Interfaces to utility systems |
|
| Commercialisation by utilities |
Yes, without white label |
Compatible Components
| Measurable components | Controllable components | |
|---|---|---|
| Electricity meter |
Standard offer available |
|
| Heat meter |
Standard offer available |
|
| Water meter |
Standard offer available |
|
| Gas meter |
Standard offer available |
|
| Inverter/PV plant |
Standard offer available |
Standard offer available |
| Battery storage |
Standard offer available |
Standard offer available |
| Heat pump |
Standard offer available |
Standard offer available |
| Combined heat and power plant (CHPP) |
Standard offer available |
Standard offer under development |
| Water boiler |
Standard offer available |
Standard offer available |
| Other heating systems (Heating rods, fossil fuel heaters, etc.) |
Standard offer available |
Standard offer available |
| Heat storage |
Standard offer available |
Individual offer developable |
| EV-charging station |
Standard offer available |
Standard offer available |
| Average cost to implement new producers (driver development) |
Not stated |
|
Operating modes Components
-
Charging station
Solar based chargingAffordable chargingPriority chargingConsideration of load limits
-
Heat pump
Dynamic setpoint shiftsForecast-based control
-
Heating rods
Stepless control
Technical information
| Operating elements |
|
| Components of the product |
|
| Interfaces to components |
|
| Communication interfaces | WLAN, mobile communications (LTE, 4G, 5G), LoRaWAN/NB-IoT |
| Standardized customer interface in accordance with VSE branch directive | No offer |
| Interface for reading measured values from intelligent measuring systems | no connection possible |
| Integration of third-party systems to influence hardware | Standard offer available |
| Control and regulation mechanisms | If-Then Functions, Algorithms (consideration of several factors), AI (self-learning algorithms, etc.) |
| Control of components | Centrally in a control box (cloud), Decentrally in the meters |
Intervals for data measurement and transmission
| Data measurement for control | In real time (up to 5 seconds) |
| Data measurement for electricity billing | In real time (up to 5 seconds) |
| Data measurement for heat billing | In real time (up to 5 seconds) |
| Data measurement for water billing | In real time (up to 5 seconds) |
| Data measurement for e-mobility billing | In real time (up to 5 seconds) |
| Data transmission | In real time (up to 5 minutes) |
Installation & Operation
| When purchased via utility | Installation by External installer, Specialist partner, utility |
| When purchsed via EMS provider | Installation by External installer, Specialist partner, utility |
| Duration of installation at the end customer | 30 - 60 minutes |
| Software updates | At least 4 times a year |
| Software updates - Through EMS provider | Automatic process |
| Software updates - Through specialist partner | Automatic process |
| Software updates - Through utilities | Automatic process |
| Warranty | 2 years |
| Lifetime | 10 years |
Data protection and IT security
| Privacy Policy Overview | The smart-me cloud is comprehensive, multi-redundant, multi-level secured, and protected against unauthorized access. Extensive and comprehensive protection and prevention measures are continuously implemented to ensure data security. Details: https://web.smart-me.com/agb-smart-me-ag/ |
| Data storage | Cloud - in Switzerland |
| Certification of Cloud solution | ISO 27001, SOC II |
Costs
Costs at single-party building level
These are rough estimates. An offer must be requested for exact cost information.
The following use case was assumed for the cost estimate:
1 single-party building with the following existing components (excluding commercial use):
- Metering units: 1 electricity meter
- 1 photovoltaic system (with 1 inverter) with battery storage
- 1 heat pump (SG-Ready)
- 1 hot water boiler (relay control)
- 1 fully equipped charging station (AC charging)
Costs at multi-unit building level
These are rough estimates. An offer must be requested for exact cost information.
The following use case was assumed for the cost estimate:
1 multi-unit building with the following existing components (excluding commercial premises):
- Metering units: 20 electricity meters
- 1 photovoltaic system (with 1 inverter) with battery storage
- 1 heat pump (SG-Ready)
- 1 hot water boiler (relay control)
- 20 parking spaces, 5 of which are fully equipped with charging stations (AC charging)
Functions (fulfilled)
Measure electricity meter
Integration PV system
Control heat pump
Control water boiler
Dynamic load management
Self-consumption optimization on junction box
Functions (fulfilled)
Measure electricity meter
Integration PV system
Battery storage control
Control heat pump
Control water boiler
ZEV billing (pure data delivery, no collection)
Self-consumption optimization by utilities
Dynamic load management
Functions (not fulfilled)
Battery storage control
Active battery management
Dynamic feed-in regulation
Functions (not fulfilled)
Active battery management
Dynamic feed-in regulation
| Single-party building | |
|---|---|
| Comment | |
| One-time hardware costs | CHF 2,000 |
| One-time software costs | CHF 500 |
| Total of one-time costs | CHF 2,500 |
| Installation cost | Not stated |
| Project management costs | CHF 0 None, we only supply the technology. |
| Annual costs | CHF 0 CHF 0 if the 10-year licenses are purchased, as in the invoice example |
| Multi-unit building | |
|---|---|
| Comment | |
| One-time hardware costs | CHF 13,200 22 direct measurements Transducer measurement junction box 5 charging stations |
| One-time software costs | CHF 4,700 28x 10-year license |
| Total of one-time costs | CHF 17,900 |
| Installation cost | external installation |
| Project management costs | CHF 0 |
| Annual costs | CHF 0 None, provided that 10-year licenses are purchased |
| Deviation/discounts for portfolio with 100 buildings (per building) | Not stated |
Information about the company
| Establishment in Switzerland | Yes, we are compatible with the Swiss system: currency, tariff system, etc. |
| Do you already work together with utilities? |
Yes
With whom, or how many: Approximately 50 energy suppliers, including: Primeo Energie, Romande Energie, Gemeindewerke Erstfeld, ebs, QKW, EWA-energieUri AG, AIL, IBC, EWS, seic, CKW, SAK, tb glarus, LKW, tbgs, ibw AG, sgsw, StWZ Energie AG, Gemeindewerke Beckenried, ewo, EW Quarten, Stadt Gossau, Energie Thun, etc. |
| Other partners/clients | In addition to energy suppliers, primarily electrical installers and planners. Approximately 1,000 partner companies throughout Switzerland. Partner list https://web.smart-me.com/projektpartner/ |
| Number of installations in Switzerland | 12'000 ZEV and (v)ZEV |
| Number of installations in Europe (excl. Switzerland) | Approximately 100,000 smart-me devices installed (meters, charging stations, M-BUS gateways, etc.) and over 250,000 measuring points in the cloud. |
| Founding year | 2014 |
| Number of FTE | 27 |